Wireless Toolkit FAQ

Can I add the Wireless Toolkit Service on my GoAmerica BlackBerry?
Yes, GoAmerica now offers a Wireless Toolkit, which allows deaf and hard of hearing people to use several wireless features. The Wireless Toolkit is available at an exclusive price of $4.95 for existing GoAmerica customers with BlackBerry 6230 or 7290 devices. The Wireless Toolkit includes unlimited use of the following services:

• Live TTY Chat
• TTY Messaging
• Voice Messaging
• AAA Access
• InSight Cinema Movie Information

Service cost: $4.95 per month
One-Time Activation Fee: $10.00
Term: Minimum of 6 month term

If you are interested in adding the Wireless Toolkit at the special price of $4.95 per month you must contact customer support directly. When contacting Customer Support please be sure to have your customer id number and account name.

How do I use the Wireless Toolkit on my GoAmerica BlackBerry?
You may go to the following link to download the Wireless Toolkit User Guide for your BlackBerry.

How do I use the Wireless Toolkit on my Sidekick?
You may go to the following link to download the Wireless Toolkit User Guide specific to your Sidekick.

Is i711 Wireless available on a device other than a Sidekick and the GoAmerica BlackBerry devices? I am interested in getting the Wireless Toolkit as well.
i711 Wireless is currently only available on the T-Mobile Sidekick and some BlackBerry devices. We are working hard to make the i711.com relay service as widely available as possible, including from other wireless devices. If i711 Wireless is available on your device, you also have the option of signing up for the Wireless Toolkit service. To determine whether your device is compatible with the services please go to the following link.